Refund Policy

Because personalized readings are digital products generated from customer-supplied information and delivered immediately, refund eligibility may be limited once the report has been accessed. We will review duplicate charges, failed delivery, broken access and material technical errors promptly.

For help with an order, contact support with the purchase email and a description of the issue. Please do not include your full payment-card number.

Frequently asked questions

What should I do about a duplicate charge?

Contact support with the purchase email and order information, if available. Do not send your full payment-card number. A duplicate or delivery problem needs an order-specific review. Contact support →

Can I try the site before paying?

Yes. The Sun-sign preview, zodiac guides, Find My Sign and public numerology calculator are free. Get a free preview →